Dealing with the aftermath of a fire or smoke damage in your home can be devastating both psychologically and economically. It is a hugely stressful time for you; ensuring that your family or pets are taken care of, finding somewhere to live and then the intimidating task of dealing with the Insurance company.BOOK APPOINTMENT
The claims process is stressful. Insurers will appoint Loss Adjusters to protect their interests. Their primary role is to minimise any claim amount/or refuse to pay anything. They are paid directly by the insurance company and therefore not independent.
Insurers usually appoint forensic experts and will undertake interviews of you and your family to try to look at ways not to pay out or substantially reduce the amount you are entitled to claim for. Oakleafe will take control of the situation and protect YOU. We will minimise the strain and make a real difference to the outcome of your claim. Our involvement will speed up the claim process and ensure you get exactly what you are entitled to, leaving you to concentrate on your family, work and commitments and get back to a form of normality.
You will have access to our specialists of equal or greater experience and qualifications that Insurers will use to aid them. Your very own Qualified Claims Technician who will interpret and advise you on your Insurance Policy. Chartered Surveyors, Structural Engineers, Environmentalists and Building Contractors will all be provided for you to support the claim. We will handle all meetings, communications and negotiations to give you the best possible claim settlement and protect your interests fully. We can even provide post-incident prevention guidance, helping with fire safety and smoke alarms.
You can also use our award-winning online claims portal, Trackpro, to view live communications between all parties and contribute to the claims process. This ensures you are kept up to date with all developments in real-time.
We will protect you every step of the way and take control of the situation. This way, YOU dictate and not your insurance company, how your home is dealt with. We have helped a huge number of years of experience in the negotiation and management of We collate, prepare and present the paperwork to Insurers to assist in the smooth running of your claim. We will assist in the re-location of your family and pets on a like-for-like basis.
Chartered Specialists will scope all the damage, even that which is not visible to the naked eye and oversee the construction works. Every party appointed by the Insurance company in the claim process will be looking to minimise the works and claim value and is looking after their own interests. Let us work for you and look after yours.
Make your property safe and mitigate any additional damage.
Deal with your insurance company and their loss adjuster, investigator, surveyor etc.
Organise boarding up, decontamination and restoration to your home.
Negotiate emergency funding and interim payments.
Arrange Alternative Accommodation for your family and any pets.
Catalogue, photograph and present your contents claim to insurers.
Arrange estimates and valuations, and accurately quantify the full extent of your claim.
Compile and present the claim to insurers.