The Team

Lee is the 8th generation of family members to run the Oakleafe group of companies and has significant experience in the Insurance claim industry with both domestic and commercial claims.

He is also a Chartered Building Surveyor and holds accreditations with RICS, CIOB, CILA, CII, IPLA, CABE, CMI, IFAA, C.Build.E and APM

Dean is the Group Director who heads operations nationally. Extensive experience in both domestic and commercial claims, specialising in large and complex losses.
Complimenting his 25 years claims expertise Dean is also a Chartered Building surveyor with honorary Fellow status.

Professionally qualified and accredited by CILA, RICS, CIOB, CABE, CII, and IPLA

A highly regarded loss assessor within the insurance industry. John has over 45 years helping clients with all types of claims as the 7th generation within the family business. A highly technical background in the construction industry combined with years of claims experience allows John to effectively deal with both commercial and domestic losses across a number of industries.

ACIOB, Cert CILA

Commemorating 4 decades in the claims industry, Graham's motivation & focus remain. A key Director who has been dealing with ultra-high net worth and complex claims internationally for historic clients, their families, their industries, and their communities in the Claims management industry since the 1980s.

Professionally accredited to Cert CILA. ins-BTEC. IFAA. MIPLA

Jade supports the Oakleafe Directors & oversees all UK Operations across the regional offices. Jade has worked in Fund Management, Operational Oversight & Management, Transfer Agency & FCA Regulatory Compliance. Jade maintains & enhances the company standards & provides a wealth of knowledge as a recognised complex SME. Qualified to IAQ CISI DIP - FCA Financial Regulation, Asset Servicing, Introduction to Securities & Investment, NVQ DIP Business Administration, MIPLA

Having worked in the financial sector for 25 years for several large corporations Stuart is well placed in the organization with his knowledge and competency in the insurance sector.  Head of Group Sales and business development with responsibility for the national sales force. Promoting and networking the companies core values and services to Businesses and individuals.  

Mark joined Oakleafe after a successful career in the fitness and leisure industry. A wealth of established connections across the gymnasium and security sector allows mark to be the first point of contact to assist clients nationwide with material damage and business interruption claims.

Paul has been working in customer facing working environments for over 20 years. A keen member of a number of industry networking groups and a thorough understanding of the regulatory requirements within the claims management industry. 

A specialist in Policy interpretation and claims management with a wealth of knowledge and understanding having worked previously for a TPA/Insurer. Grant specializes in Large/Complex domestic and commercial claims and technical repudiations. Heading the Midlands office Grant is very much hands-on with his client's claims and management.

BA (Hons) in Business Management, Cert CILA and Level 2 & 3 Leadership/Management

James has worked within the insurance industry for over 15 years.  An excellent knowledge of the domestic claims industry specialising in complex and major loss.

Educated to Degree level in BA (Hons) Business Management and Cert CILA

Raj has been handling insurance claims for 32 years. He currently specialises in both commercial and domestic claims with ultra-high-net-worth major and complex claims. Raj thrives off his efficiency at providing his clients with excellent claims service. Raj compliments his expertise with multilingual ability in English, Gujrati, Kiswahili, Punjabi, and Urdu.

Dip CII (Claims), BDMA Insurance Technician

Aaron joined Oakleafe from a property management background dealing with a portfolio of over 10,000 property and claims management. A FastTrack member of the team who has established himself as a highly-skilled assessor in domestic and commercial losses

Cert CILA, MIPLA, BDMA Insurance Technician

With over 45 years of experience in the Claims Assessing industry. Ray has dealt with all manner of insurance claims, large and small, both residential and commercial. Ray specializes in ultra-high net worth major and complex losses.

BSc (Hons), FCA, MIPLA

An extensive catalogue of high-level claims management dealing with ultra-high net worth domestic and commercial losses throughout the U.K. A senior Chartered Insurance institute lecturer and examiner specializing in Business Interruption. Paul provides continued support and mentoring across the group.

A Chartered Loss Adjuster, ACII, and ACIOB

Darrell has headed financial control and FCA compliance activities at Oakleafe for over 10 years. A high-level qualification in both FCA client account and regulatory compliance. Darrell also holds a first-class degree in Quantity Surveying.

BSc (Hons), ALOS ,MIAB, and FCO

A well-respected and meticulous member of the Oakleafe team since 2018 working within the finance team. Iulia is months away from obtaining her full MAAT  and then obtain her chartered accountancy qualification.

Qualified to AAT Level 4 (QCF)

Elle provides compliance and staff development support across the group. FCA and accreditation compliance is fundamental to our operations. Also educated to degree level in adult learning and proactive in enhancing the firm's skill set, qualifications, and knowledge base specific to the claims management industry.

BA (Hons) ALCert

Mattey provides invaluable language assistance to reflect the diverse communities we support. A fluent ability to translate key European languages and Asian key dialects including Malay, Thai, Korean, Japanese, Mandarin, Yue and Wu.

An industry professional in compliance, risk, and assurance with experience in business oversight. A long-standing career in SME investigations, Financial Crime, and regulatory enquires working both in the U.K and Latin America.

Qualified to ICA Diploma AML, APCIP, BSc International Relations, FICA, and CPAML

John is a chartered loss adjuster with over 40 years of experience in business interruption, property, and special risks claims. He became a Fellow of the Chartered Insurance Institute in 1976 and of the Chartered Institute of Loss Adjusters in 1987. He acts in the capacity of BI claims consultant on large and technical claims.

Qualified to the highest level of FCILA FCII

Adam transfers across his 24 years of experience within the broking and underwriting world as a policy technical advisor across the group. A Lloyds syndicate member and advocate for the insurance claims industry.

Qualified to ACII

Paul has been working in financial services for over 30 years and is a specialist in forensic and analytic accountancy. Paul has experience in the London accountancy sector for banking, wealth management and audit providers and brings vast experience to assist in preparing and presenting financial loss data for policyholders in the event of a claim.

Danielle is an experienced administrator who has significant experience in financial and legal process management. She is a qualified legal secretary and also holds accreditations with ILEX & City & Guilds.

David's career in the insurance claims industry spans three decades and includes time spent working in the claims offices of major UK insurers and over ten years of loss-adjusting experience.  David holds qualifications from the CII and BDMA and leads our Scotland office.

Stephen comes with a varied working background and has been in Sales and Marketing for over 15 years, ranging from large corporations to SME's and has a wealth of experience in customer facing roles.

Tony has  worked in accountancy practice for over forty years covering most aspects of accountancy during that time. Working in all kinds of places from Solicitors to Scrap Metal Dealers .His main strength is working from scratch taking the job to completion.

Lee’s career spans over 3 Decades, working predominantly in the London Insurance Markets for both Lloyd’s Brokers, MGA’s, and Managing Agents. Lee has gained a wealth of experience dealing with Domestic and International claims under Marine and Non-Marine contracts, and has an extensive understanding of Insurance Claims Management.

MIPLA

Paul brings a wealth of Technical, Project and Business management experience from 17 years’ operating in the Property Insurance and Disaster Recovery industry. Responsible for growing and maintaining a first-class contractor network ensures all Oakleafe clients enjoy a seamless, high-quality end to end service on claims.

BDMA Tech.

Dennis joins Oakleafe with over 16 years customer service experience within finance and insurance. Dennis’ main objective is to obtain the best possible outcome for the customer at every opportunity.

MIPLA

Scott has over 8 years of experience handling property Insurance claims. Scott has worked for multiple major insurance companies. He has dealt with vastly different roles which have allowed him to learn the trade from numerous angles.

MIPLA

I have been in insurance industry for over 20 years. From Brokering, Underwriting and Claims. Worked with major blue-chip companies like Allianz, Aviva, Royal Sun Alliance, Liverpool Victoria. Have handled claims relating to major losses caused by the following perils:- Fire, Subsidence, Flood, Storm and Impact Damage. Have handled big claims from £1.5 million both commercial and domestic. I am a member of both The Chartered Insurance Institute and The Chartered Institute of Loss Adjusters.

Cert CII & Cert CILA

Holly has worked in the insurance industry for over 15 years, specialising in Insurance Fraud Investigation. Holly is passionate about helping clients and providing an excellent claims service.

Cert CILA, MIPLA

Cert CILA, MIPLA

Pius comes from a long-standing career spanning two decades within the insurance industry, holding positions as Insurance Claims Manager, Insurance Broker and Loss Adjuster. Pius is skilled at both domestic and commercial losses.

MIPLA, BDMA Tech

Taylor has vast experience in Business Development that spans over 27 years. Having worked with some of the largest blue-chip companies in the world.

He has great knowledge and expertise in developing and growing customers' expectations from the beginning to the end of their personal or business journey.

Gabriel joins us with a background in customer service, finance and insurance. Gabriel prides himself on his customer care and is particularly excited to help us make a meaningful difference to our client's lives.

An established entrepreneur and innovator, Sir Henry is extremely well connected and has significant experience in a number of business sectors. Complimenting the board, he heads our business development, sales & marketing initiatives at Oakleafe by bringing a fresh approach to growth through mentoring and motivation.

Scott 20+ years’ claims experience, having worked for Loss Adjusters, Brokers, & Insurers, in the Major & Complex Loss arena, encompassing Commercial, Domestic, & High Net Worth claims. The plethora of knowledge attained, provides a perceptive of the different interests of Client, Broker, & Insurer, & will benefit our clients.

I have 7 years of experience handling claims that include property damage claims, third-party liability claims and injury claims, both fast and multi-track from start to settlement. Abbas has worked with multiple firms in different roles gaining essential experience, including PI litigation. Abbas is a result-driven individual who focuses on achieving favourable outcomes for his clients.

LLB Hons, LLM International Commercial Law, Member C&D Law Society

Pamela has worked as a Loss Adjuster for over 20 years both in the UK and internationally. Pamela holds qualifications of CIP, Dip CII Claims and is working to complete Dip CILA.

Pamela is passionate about helping our clients receive fair and equitable treatment.

Keenan has extensive experience in computing and software development, holding an MSc in computer science from the University of Kent. He particularly specialises in Application Programming Interface development and Artificial intelligence machine learning-based solutions. He has a PhD in Computer Science and deep-learning technologies. He is passionate about building reliable, test-driven software and is responsible for maintaining and developing new features.

Miho is a developer with a self-starter mindset and exceptional curiosity. Experienced in development coding, she uses her skills and experience to optimise our website systems bringing technical insights to scale the business.

With over 30 years industry experience, Ray has worked with a national insurer dealing with domestic and commercial claims, loss adjusters and forensic accountancy practices. His speciality is dealing with lost profit and business interruption claims . He specialises in large and complex losses having settled several thousand claims during his time .

Sarah has a degree in digital marketing and is a member of the Digital Marketing Institute. She delivers our online media presence and works closely with the marketing team to achieve our strategic objectives. Sarah's speciality includes content marketing, SEO, display advertising, website optimisation and analytics. She also maintains our systems architecture.

As Head of HR, Emily is responsible for all Human Resources related matters, inclusive of but not restricted to: Recruitment, Onboarding, Induction, Employee Relations & Conflict Management, Performance, Offboarding and all aspects of the employee lifecycle. Emily holds a CIPD Level 5 Associate Diploma in People Management and provides a wealth of knowledge in Human Resources. Through HR function, Emily strives to ensure a positive working culture for both the employees and the overall business.
Assoc CIPD

Phillip has been working in a customer-facing working environment for approximately 18 years with 16 of those being very successful in the real estate industry. Phillip has an empathetic nature and is very attentive when understanding clients' needs which allows him to provide an excellent customer experience. These skills, coupled with his knowledge of property, mean's he is well-rounded in dealing with your claim needs.