Great things are never done by one person. They are done by a team of people. Oakleafe have more than 500 years combined experience in the claims industry and operate throughout the UK. We are the most diverse and technically competent experts in the industry, all working for you, on your side.
Lee is the 8th generation of family members to run the Oakleafe group of companies and has significant experience in the Insurance claim industry with both domestic and commercial claims.
He is also a Chartered Building Surveyor and holds accreditations with RICS, CIOB, CILA, CII, IPLA, CABE, CMI, IFAA, C.Build.E and APM
Dean is the Group Director who heads operations nationally. Extensive experience in both domestic and commercial claims, specialising in large and complex losses.
Complimenting his 25 years claims expertise Dean is also a Chartered Building surveyor with honorary Fellow status.
Professionally qualified and accredited by CILA, RICS, CIOB, CABE, CII, and IPLA
A highly regarded loss assessor within the insurance industry. John has over 45 years helping clients with all types of claims as the 7th generation within the family business. A highly technical background in the construction industry combined with years of claims experience allows John to effectively deal with both commercial and domestic losses across a number of industries.
ACIOB, Cert CILA
Commemorating 4 decades in the claims industry, Graham's motivation & focus remain. A key Director who has been dealing with ultra-high net worth and complex claims internationally for historic clients, their families, their industries, and their communities in the Claims management industry since the 1980s.
Professionally accredited to Cert CILA. ins-BTEC. IFAA. MIPLA
Jade provides direct support to key directors and oversees all UK operations across the regional offices. A varied career in the financial services sector, having experience in fund management, operational oversight and management, transfer agency and FCA regulatory compliance. Jade maintains and enhances the company standards and provides a wealth of knowledge as a recognized complex subject matter expert.
Qualified to IAQ CISI DIP - FCA Financial Regulation, Asset Servicing, Introduction to Securities and Investment, NVQ DIP Business Administration, MIPLA
Having worked in the financial sector for 25 years for several large corporations Stuart is well placed in the organization with his knowledge and competency in the insurance sector. Head of Group Sales and business development with responsibility for the national sales force. Promoting and networking the companies core values and services to Businesses and individuals.
Mark joined Oakleafe after a successful career in the fitness and leisure industry. A wealth of established connections across the gymnasium and security sector allows mark to be the first point of contact to assist clients nationwide with material damage and business interruption claims.
Paul has been working in customer facing working environments for over 20 years. A keen member of a number of industry networking groups and a thorough understanding of the regulatory requirements within the claims management industry.
A specialist in Policy interpretation and claims management with a wealth of knowledge and understanding having worked previously for a TPA/Insurer. Grant specializes in Large/Complex domestic and commercial claims and technical repudiations. Heading the Midlands office Grant is very much hands-on with his client's claims and management.
BA (Hons) in Business Management, Cert CILA and Level 2 & 3 Leadership/Management
James has worked within the insurance industry for over 15 years. An excellent knowledge of the domestic claims industry specialising in complex and major loss.
Educated to Degree level in BA (Hons) Business Management and Cert CILA
A varied working experience of over twenty years within the claims industry, across Household, Commercial, Motor, Liability, up to Major Loss level as a senior Loss adjuster. Extensive past experience as a Senior Special Investigator for all of the major Insurers, up to CEO level, including the setting up of S.I. Departments and delivering training lectures.
Qualified to Cert CILA, Cert CII, and APCIP
Raj has been handling insurance claims for 32 years. He currently specialises in both commercial and domestic claims with ultra-high-net-worth major and complex claims. Raj thrives off his efficiency at providing his clients with excellent claims service. Raj compliments his expertise with multilingual ability in English, Gujrati, Kiswahili, Punjabi, and Urdu.
Dip CII (Claims), BDMA Insurance Technician
Aaron joined Oakleafe from a property management background dealing with a portfolio of over 10,000 property and claims management. A FastTrack member of the team who has established himself as a highly-skilled assessor in domestic and commercial losses
Cert CILA, MIPLA, BDMA Insurance Technician
Michael comes from a long-standing career spanning 2 decades within the construction industry, holding positions as both technical manager and regional project manager. Michael is skilled at both domestic and commercial losses.
Cert CILA, DipSurv, MIPLA
With over 45 years of experience in the Claims Assessing industry. Ray has dealt with all manner of insurance claims, large and small, both residential and commercial. Ray specializes in ultra-high net worth major and complex losses.
BSc (Hons), FCA, MIPLA
An extensive catalogue of high-level claims management dealing with ultra-high net worth domestic and commercial losses throughout the U.K. A senior Chartered Insurance institute lecturer and examiner specializing in Business Interruption. Paul provides continued support and mentoring across the group.
A Chartered Loss Adjuster, ACII, and ACIOB
Darrell has headed financial control and FCA compliance activities at Oakleafe for over 10 years. A high-level qualification in both FCA client account and regulatory compliance. Darrell also holds a first-class degree in Quantity Surveying.
BSc (Hons), ALOS ,MIAB, and FCO
A well-respected and meticulous member of the Oakleafe team since 2018 working within the finance team. Iulia is months away from obtaining her full MAAT and then obtain her chartered accountancy qualification.
Qualified to AAT Level 4 (QCF)
Danielle has been a key member of the team for 10 years overseeing operations within the head office administration centre. An excellent understanding of the claims industry, FCA compliance, and customer services.
Dip Business Management, Member of CILA
Mattey provides invaluable language assistance to reflect the diverse communities we support. A fluent ability to translate key European languages and Asian key dialects including Malay, Thai, Korean, Japanese, Mandarin, Yue and Wu.
An industry professional in compliance, risk, and assurance with experience in business oversight. A long-standing career in SME investigations, Financial Crime, and regulatory enquires working both in the U.K and Latin America.
Qualified to ICA Diploma AML, APCIP, BSc International Relations, FICA, and CPAML
Matthew has over 15 years of experience as a Loss Assessor working in both commercial and domestic claims. A varied claim experience during this time allows Matthew to help clients navigate the complex claims process to achieve their full entitlement.
Qualified to degree level BSc (Hons) and Diploma CII
John is a chartered loss adjuster with over 40 years of experience in business interruption, property, and special risks claims. He became a Fellow of the Chartered Insurance Institute in 1976 and of the Chartered Institute of Loss Adjusters in 1987. He acts in the capacity of BI claims consultant on large and technical claims.
Qualified to the highest level of FCILA FCII
Adam transfers across his 24 years of experience within the broking and underwriting world as a policy technical advisor across the group. A Lloyds syndicate member and advocate for the insurance claims industry.
Qualified to ACII
After graduating with a first-class honours in digital marketing and communications, Ben joined the team with the goal to elevate the brand’s online presence. He is responsible for the company’s digital content creation.
BA (Hons) Digital Marketing & Communications.
Paul has been working in financial services for over 30 years and is a specialist in forensic and analytic accountancy. Paul has experience in the London accountancy sector for banking, wealth management and audit providers and brings vast experience to assist in preparing and presenting financial loss data for policyholders in the event of a claim.
Danielle is an experienced administrator who has significant experience in financial and legal process management. She is a qualified legal secretary and also holds accreditations with ILEX & City & Guilds.
David's career in the insurance claims industry spans three decades, and includes time spent working in the claims offices of major UK insurers and over ten years of loss adjusting experience. David holds qualifications from the CII and BDMA, and works from our Scotland office.
Dip CII & Ins BDMA Tech
Stephen comes with a varied working background and has been in Sales and Marketing for over 15 years, ranging from large corporations to SME's and has a wealth of experience in customer facing roles.
Tony has worked in accountancy practice for over forty years covering most aspects of accountancy during that time. Working in all kinds of places from Solicitors to Scrap Metal Dealers .His main strength is working from scratch taking the job to completion.
Lee’s career spans over 3 Decades, working predominantly in the London Insurance Markets for both Lloyd’s Brokers, MGA’s, and Managing Agents. Lee has gained a wealth of experience dealing with Domestic and International claims under Marine and Non-Marine contracts, and has an extensive understanding of Insurance Claims Management.
Paul brings a wealth of Technical, Project and Business management experience from 17 years’ operating in the Property Insurance and Disaster Recovery industry. Responsible for growing and maintaining a first-class contractor network ensures all Oakleafe clients enjoy a seamless, high-quality end to end service on claims.
Gareth Phillips is a Loss Assessor professional for the Midlands territory, focusing on ensuring Oakleafe maintain their position as the UK's No 1 leading Loss Assessors. With a working history in Field Sales, Retail Store Management & Customer Service, providing the perfect experience to assist the domestic and commercial in their time of need.
When not solving difficult situations, his passion is rugby, whether that be supporting, playing, or coaching inspiring others to enjoy the beautiful social sport for all.
Dennis joins Oakleafe with over 16 years customer service experience within finance and insurance. Dennis’ main objective is to obtain the best possible outcome for the customer at every opportunity.
James has over 20 years of sales and customer service experience in roles across multiple sectors including 10 years in the car industry. James thrives on providing the best possible service for his customers.
Scott has over 8 years of experience handling property Insurance claims. Scott has worked for multiple major insurance companies. He has dealt with vastly different roles which have allowed him to learn the trade from numerous angles.
Remus worked with construction background and experienced in dealing with claims involving Contractors’ All Risks, Plant & Machinery, and Business Interruption. Was based in Hong Kong with dealing claims across different cities in Asia, fluent speaking in Cantonese and Mandarin.
BSc (Hons) in Surveying, ANZIIF (Snr Assoc) and CERT CILA
I have been in insurance industry for over 20 years. From Brokering, Underwriting and Claims. Worked with major blue-chip companies like Allianz, Aviva, Royal Sun Alliance, Liverpool Victoria. Have handled claims relating to major losses caused by the following perils:- Fire, Subsidence, Flood, Storm and Impact Damage. Have handled big claims from £1.5 million both commercial and domestic. I am a member of both The Chartered Insurance Institute and The Chartered Institute of Loss Adjusters.
Cert CII & Cert CILA
Holly has worked in the insurance industry for over 15 years, specialising in Insurance Fraud Investigation. Holly is passionate about helping clients and providing an excellent claims service.
Cert CILA, MIPLA
If you have been declined while trying to claim on your domestic or commercial insurance, we can help. We can also help with professional services, for example, Brokers, VAR Valuations and Managing Agents.