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Oakleafe Claims


A portfolio of services to support small and large Brokers


We can offer you a revenue generating policyholder focused claims management service along with Pre & mid-term surveys to support your risk presentation to Insurers. This includes reports, values at risk and reviews of working warranties at the risk address. Changes in legislation as a result of the Insurance Act has placed brokers in a high risk environment when it comes to handling claims in house.

Claims Management

Conflicts of Interest

The management of claims is becoming more complex and the number of repudiated claims is increasing. Client retention is usually synonymous with a claim getting paid.
Conflicts of interest exist when you get involved in the process. You will also no doubt have significant overheads and claims management is a drain on resources that cannot be passed on, energy perhaps better used to generate revenue elsewhere.

Types of Broker Services

VAR Surveys

As the only RICS accredited loss assessing company in the UK,
we are able to support Brokers and their Policyholders with their
building sums insured valuations.

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We will survey the property and report on areas of concern with regards to conditions or warranties contained within the insurance policy. It is these warranties and conditions that threaten a claims validity if they are not adhered to.

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Re-branded and sold at inception by you, your client benefits from a graded claims management service up to an agreed value. Most Brokers market this claims support service upfront as a VIP product.


Our Broker service will produce a new revenue stream for you. You will receive a pre-agreed commission, which is a percentage of any fee income we receive from the claim.

All your current overheads associated with an in-house claims team will be eliminated and increase your profits.
24/7 Insurance Claim Helplines

how we can help

Your clients will expect to receive a high-quality claims service from their insurer or broker. We can offer you that.

Through our patented claims outsourcing solution, your clients will receive a dedicated service on their side. We are excellently placed to provide the skills and resources to meet your policy holders claims challenges.



If you have been declined whilst trying to claim on your domestic or commercial insurance, we can help. We can also help with professional services, for example, Brokers, VAR Valuations and Managing Agents.

We are always on standby to help your clients with any Insurance related problems.
Our staff are members of the following organisations
  • Oakleafe Claims - CABEOakleafe Claims - BDMASociety of claims professionals
  • Oakleafe Claims - DEWPOINTOakleafe Claims - CIOBOakleafe Claims - RICSOakleafe Claims - NAPIA
  • Oakleafe Claims - APMOakleafe Claims - CMIOakleafe Claims - IFAAOakleafe Claims - CABE


Deal with the insurance company and their loss adjuster, investigator, surveyor etc.
Organise drying out or decontamination specialists.
Negotiate emergency funding and interim payments.
Calculate complicated Business Interruption losses.
Compile and present the claim to insurers.
Arrange estimates and valuations, and accurately quantify the full extent of the claim.
Fully Independant Insurance Claim Services