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Oakleafe Claims

GUIDE TO MAKING A DOMESTIC INSURANCE CLAIM

HEALTH & SAFETY

It is your responsibility to make your property safe & mitigate any further loss (Stop things from getting worse). Legally you are responsible for ensuring everyone entering the property is safe.

ALTERNATIVE ACCOMODATION

Family & Pets are a priority. Find somewhere temporary to stay in thats convenient & comfortable. Also resource storage facility for chattels.

GET REPRESENTED

Engage Oakleafe Loss Assessors. We will Handle the entire claim process and take the stress away. Consider the pitfalls if you dont.

Call the Insurance Co.

Most Insurance companies have a dedicated claim line, you need to tell them immediately of your loss. We can assist with this.

MEET LOSS ADJUSTER

The Insurance co. will appoint their own representative called a Loss Adjuster to investigate the circumstances of the claim. He will report back to his principles as to whether they should pay or not.

APPOINT A SURVEYOR

A Chartered Surveyor who is a specialist in Insurance Claims needs to produce a scope of the damage. Insurers will pay for this. The Surveyor will also oversee the reinstatement works.

APPOINT CONTRACTOR

Contractors should initially make any emergency repairs. Insurance works builders are niche. The cost of works will be met by insurers & overseen by your Surveyor. Major works will go to tender.

CONTENTS CLAIM

You need to prepare & present your claim for damaged items. This needs to be accurate, justified & provable.

CONTACT ACCOMMODATION

You now need to secure long term accomodation for the duration of works. This must be agreed with Insurers to cover the costs.

TENDER PROCESS

The reinstatement scope will go out to tender. The best value contractor will be awarded the works. A pre-contract meeting with surveyors will begin the reinstatement process & continue until completion.

HOME

You can now return home & a final claim is submitted to include all out of pocket expenses.

GET IN TOUCH

If you have been declined while trying to claim on your domestic or commercial insurance, we can help. We can also help with professional services, for example, Brokers, VAR Valuations and Managing Agents.

You may be a good negotiator but are you an expert in insurance? 
DON'T GO IT ALONE.

24 HOUR INSURANCE CLAIM HELPLINE: 0333 2101 999

CONTACT NOW
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