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Oakleafe Claims

GUIDE TO MAKING A COMMERCIAL INSURANCE CLAIM

HEALTH & SAFETY

It is your responsibility to make your property safe & mitigate any further loss (Stop things from getting worse). Legally you are responsible for ensuring everyone entering the property is safe.

Establish A Line of Communication

Divert all calls and notify customers, suppliers and staff of the circumstances that trade will only be temporarily disrupted.

notify landlord

Notify the landlord immediately. They will need to be integrated into the claim process.

GET REPRESENTED

Engage Oakleafe Loss Assessors. We will Handle the entire claim process and take the stress away. Consider the pitfalls if you dont.

APPOINT CONTRACTOR

Contractors should initially make any emergency repairs. Insurance works builders are niche. The cost of works will be met by insurers & overseen by your Surveyor. Major works will go to tender.

LIABILITY

You are not insured until liability has been accepted. Insurers may rely on forensic, investigation & other methods to see if they have to pay.

LOSS ADJUSTER REPORT

The Insurance Loss Adjuster will attend and report back to Insurers whether they should pay or not. He will also make recommendation to set a reserve amount aside. Claim cannot move on until liability is accepted.

ALTERNATIVE TRADING PREMISES

You have to try to keep trading whilst the reinstatement takes place. This may involve external production & moving your business to a temporary location.

INTERIM CLAIM

Assuming liability is accepted you should prepare & present an interim claim to give some capital to the business for wages, increased costs of works & temporary equipment.

Appoint A Surveyor

A Chartered Surveyor who is a specialist in Insurance Claims needs to produce a scope of the damage. Insurers will pay for this. The Surveyor will also oversee any reinstatement works.

MACHINERY, STOCK & CONTENT

A complete inventrory of all items damged or lost should be compiled and costed. Accuracy of sums insured should be tested to establish correct values.

BUSINESS INTERRUPTION

The most complicated part of the claim. Losses which are historic & ongoing are calculated & presented to insurers. Losses going forwards (Projected) are also measured.

TENDER PROCESS

The reinstatement scope will go out to tender. The best value contractor will be awarded the works. A pre-contract meeting with surveyors will begin the reinstatement process & continue until completion.

BUILDING WORKS

Works commence & are ongoing until completion ready for re-opening.

RE-LAUNCH

Communications & Marketing are now effected to notify all stakeholders of the return to business.

GET IN TOUCH

If you have been declined while trying to claim on your domestic or commercial insurance, we can help. We can also help with professional services, for example, Brokers, VAR Valuations and Managing Agents.

YOU MAY BE GOOD AT NEGOTIATION BUT ARE YOU AN EXPERT IN INSURANCE CLAIMS?
DON'T TAKE THE RISK AND GO IT ALONE.

24 HOUR INSURANCE CLAIM HELPLINE: 0333 2101 999

CONTACT NOW
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