The recent unrest across the UK has left many businesses grappling with the aftermath of property damage, theft, and business interruption. In times like these, understanding your rights and knowing how to claim compensation effectively can be the difference between a swift recovery and prolonged financial strain. At Oakleafe Claims, we understand the emotional and financial toll these events can take on your business, and we’re here to guide you through making a successful riot insurance claim

Riot Claims: Understanding Riot Compensation

Riot compensation is designed to reimburse riot victims for specific losses caused by criminal damage, destruction, or theft during these tumultuous events. It is available to individuals, businesses, and insurers that have paid out claims. The Riot Compensation Act 2016 and the Riot Compensation Regulations 2017 govern the compensation.
In the UK, the responsible Claims Authorities are usually the Police and Crime Commissioners for the area where the riot occurred. However, in London, this responsibility falls to the Mayor’s Office for Police and Crime for the Metropolitan Police area and the Common Council for the City of London Police.

Key Steps to Take After Your Business Is Affected by a Riot

If your business has suffered due to the recent riots, acting quickly and efficiently is essential. Here’s what you need to do:

• Report the Incident: Immediately report the crime to the police and obtain a crime number. This is crucial for your compensation claim.
• Assess the Damage: Begin documenting the damage and losses as soon as it is safe. Take photos, gather receipts, and record all relevant details about the incident.
• Contact Your Insurer: If your property is insured, your next step should be to contact your insurance provider to initiate a claim. This will help you determine whether your losses exceed your insurance coverage, in which case you can claim for the uninsured portion under the Riot Compensation Act.
• Consider Alternative Accommodation: If your business premises are uninhabitable, you may be eligible for compensation to cover the temporary relocation costs.

Who Can Make a Riot Insurance Claim?

You can make a riot compensation claim if:

• You are an Ordinary Claimant: This applies if your business property was uninsured, inadequately insured, or if the damage exceeds your insurance excess.
• You are an Insurer: If you’ve paid out on a claim for riot-related damages, you can seek reimbursement under the Riot Compensation Act.

Making Your Claim: Deadlines and Requirements

Time is of the essence when making a riot compensation claim. Here’s what you need to know:

• Claim Submission: You must submit your claim within 43 days of the riot’s end. This period starts from the day the riot is officially declared over.
• Supporting Evidence: While you must file your claim promptly, you have an additional 91 days to provide supporting evidence. This can include receipts, invoices, bank statements, and photographic evidence.
• Exceptional Circumstances: If you cannot meet these deadlines due to exceptional circumstances (such as severe health issues or ongoing legal disputes), the Claims Authority may accept late claims.

What Compensation Covers

The Riot Compensation Act covers a wide range of costs related to business property damage and theft:

• Building Repairs: Costs to reinstate or repair damage to the structure of your business premises.
• Replacement of Stolen or Damaged Goods: Compensation for stolen or irreparable items, including business stock.
• Insurance Excess: You can claim the excess amount your insurance does not cover.

Limits and Deductions

It’s important to note that each claim is capped at a maximum of £1 million. Additionally, any compensation you receive from other public funds or insurance payouts will be deducted from your riot compensation settlement.

What to Do If Your Riot Claim Is Rejected

If your claim is rejected or you’re unhappy with the amount awarded, you have the right to appeal. You must first request a review by the Claims Authority within 29 days of the decision. If the review is still unsatisfactory, you can escalate the matter to the Upper Tier Tribunal.

Riot Insurance Claims – Summary and Action Points

The aftermath of the August 2024 riots is a challenging time for UK businesses, but by following these steps, you can ensure that your claim is handled efficiently and that you receive the compensation you deserve:

• Act Quickly: Report the incident to the police and contact your insurer immediately.
• Document Everything: Collect all necessary evidence of the damage and losses incurred.
• File Your Claim Promptly: Submit your riot compensation claim within 43 days of the riot’s end.
• Provide Supporting Evidence: Ensure all supporting documents are submitted within 91 days of your initial claim.
• Consider Legal Advice: While not necessary, professional guidance can help navigate complex claims.

At Oakleafe Claims, we are committed to supporting businesses through this difficult time. If you need assistance with your claim or have any questions, our team of experts is here to help. Don’t let the recent unrest derail your business – take action today and secure the compensation you’re entitled to

We Can Help

Oakleafe Claims have represented policyholders and managed their insurance claims since before the First World War. We have vast expertise and experience in both domestic and commercial insurance claims, including business interruption claims, with thousands of satisfied policyholders who have received their deserved insurance settlement. With no upfront fees required, our internal data shows that insurance claims managed by professional loss assessors like Oakleafe can expect a settlement up to 40% higher than claims managed by the policyholder.