The Complete Guide to Storm Damage Insurance Claims in the UK

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Written by
Lee Goodwin
Chief Executive
Last Updated
7 July 2025

Storm damage insurance claims. When a storm barrels through your neighbourhood, it doesn’t just shake trees – it shakes your peace of mind. One minute your roof is intact, the next it’s scattered across the garden. And then comes the sinking feeling: Will my insurance even cover this?

You’re not alone in wondering what your home insurance really protects when extreme weather hits. Storm damage insurance can feel confusing, full of vague terms and exclusions that only seem to show up when it’s too late.

This guide cuts through the jargon and gives you clear, practical answers. We’ll explain what storm damage insurance is, what your home insurance is likely to cover, how to make a strong claim, and how to protect your property before the next storm hits. Whether you’re dealing with broken tiles, waterlogged walls, or fallen trees, we’re here to help you regain control, starting now.

Article Summary: Storm Damage Insurance Claims

  • Storm Insurance Helps Pay for Damage: Most UK home insurance includes storm cover, which helps pay for things like broken roofs, fallen trees, and water damage—if the storm is proven to have caused it.
  • Not Everything is Covered: If your home was already in bad shape before the storm, or if fences or garden furniture got damaged, the insurance might not pay for it.
  • Prove the Damage Was from a Storm: Take photos, save receipts, and collect weather reports to show the storm caused the damage. This helps your insurance company believe your claim.

Steps to Make a Claim

  • Call your insurance company quickly.
  • Take pictures of the damage.
  • Collect weather info (like wind speeds or heavy rain reports).
  • Fill out the claim form.
  • You might get someone (a loss adjuster) to check the damage.
  • Make small repairs to stop more damage—but tell the insurer first.

Is It Worth Claiming?

Sometimes it’s better to pay for small damage yourself so your insurance price doesn’t go up later.

How to Protect Your Home Next Time

  • Check your roof for broken tiles.
  • Clear out gutters.
  • Tie down outdoor items like bins.
  • Watch weather alerts to get ready early.

Get Help: You can hire a professional (called a loss assessor) to help you get the most money from your insurance if your home gets damaged.

What is Storm Damage Insurance?

Storm damage insurance is a type of cover included in most standard home insurance policies in the UK. It’s there to help you recover the costs of damage caused by strong winds, hail, heavy rain, or lightning.
When we talk about storm damage, it typically refers to harm to your home caused by extreme weather events. For example:

  • Roof tiles blown off by high winds.
  • Water entering your property due to heavy rain.
  • Structural damage caused by fallen trees.

Your home insurance policy will usually include “storm cover,” which protects you against such events. But not all policies are created equal, so it’s important to check the specifics of what yours includes.

Does Home Insurance Cover Storm Damage?

The short answer is that most home insurance policies do cover storm damage. That said, insurance providers have guidelines to help determine whether damage is classed as being caused by a storm.

How Do Insurers Define a Storm?

There’s no universal definition, but insurers typically look at:

  • Wind speed: Many insurers, including Aviva, consider gusts exceeding 55 mph as qualifying.
  • Rainfall intensity: Localised heavy rain can also count, such as 25mm or more in a single hour.
  • Hailstones: Large hail capable of breaking windows and damaging roofs.
    Other conditions, like lightning strikes.

It’s worth knowing that insurance firms often refer to weather reports from services like the Met Office to verify storm conditions in your area.

Policy Exclusions

While storm damage cover is quite standard, there are exclusions you should be aware of:

  • Wear and tear isn’t covered. Damaged roofs that hadn’t been maintained properly may lead to rejected claims.
  • Specific items like fences, gates, and garden furniture are often excluded.
  • Flooding caused by ground-level water may fall under a separate flood damage clause.

Review your policy terms carefully to understand your coverage and exclusions.


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Types of Storm Damage You Can Claim For

Storm damage affects properties in various ways. Here are some common examples of damage you can claim for:

1. Roof Damage

Strong winds often result in missing slates or tiles. If your roof is partially or fully damaged due to a storm, this is typically covered under storm damage in your home insurance policy.

2. Structural Damage

Fallen trees or debris can impact the structural integrity of your home, such as walls being compromised or garages destroyed.

3. Broken Windows

Flying objects during storms, including hailstones or debris, can result in broken glass.

4. Water Damage

Water ingress through damaged ceilings, walls, or windows can cause significant harm to interiors. Insurers often cover such cases if caused by the storm, not pre-existing issues.

5. Internal Damage

Water damage to insulation materials, electrical fixtures, or furniture is usually covered if directly connected to the storm event.

No matter the extent of the damage, documenting everything with photos and records is crucial (more on that below).

types of storm damage

How to Make a Storm Damage Insurance Claim

Claiming storm damage can feel overwhelming, but by following a step-by-step approach, you can ensure the process is as smooth as possible.

Step 1. Notify Your Insurer

Contact your provider as soon as possible to notify them about the damage. Most UK insurers have a time frame for reporting claims, so don’t delay.

Step 2. Document Evidence

Take photos and videos of all visible damage. This includes damaged roofs, water stains, broken windows, and any surrounding debris. Strong evidence is key to proving your claim.

Step 3. Provide Weather Data

To support your case, gather local weather reports from the Met Office or other sources showing storm conditions during the event. Your insurer may use this information to validate the claim.

Step 4. Complete the Claim Form

Fill out your insurance claim form accurately and ensure all supporting documents are attached, such as receipts for emergency repairs or contractor quotes.

Step 5. Engage a Loss Adjuster

A loss adjuster may be appointed by your insurance company to inspect the property and estimate repair costs. Consider hiring your own loss assessor to ensure your interests are represented too.

Step 6. Temporary Repairs

Make emergency repairs like boarding up windows or using tarpaulin to prevent further damage—but seek insurer approval beforehand to ensure costs can be reclaimed.

Proving and Documenting Storm Damage

One of the main reasons storm damage insurance claims get denied is the lack of sufficient evidence proving the damage resulted from a storm. Here’s how you can build a strong case:

  • Take Detailed Photos: Capture images of all damage from multiple angles.
  • Obtain Contractor Reports: Seek professional evaluations highlighting that the damage was storm-related.
  • Use Meteorological Data: Provide weather data confirming a storm took place, such as high gust speeds or heavy rainfall.
  • Keep Receipts: Save receipts for any temporary repairs or expenses incurred immediately after the storm.

Investing effort in this early will save hassle down the line.

Should You Claim for Storm Damage?

Before making a claim, evaluate whether it’s worth pursuing. Here are some points to consider:

  • Excess Costs: Check your policy’s excess (the amount you pay before insurance kicks in). If the damage costs are close to or below this amount, it may not be worth filing a claim.
  • Impact on Premiums: Claims can sometimes result in future premium increases. Assess whether covering the repair cost yourself may save money in the long run.
  • Nature of Damage: For larger, more expensive damage (e.g., structural harm), making a claim is often the best option.

How to Protect Your Property Against Storms

Preventative measures can help minimise the risk of future storm damage:

  • Maintain Your Roof: Regularly inspect and repair missing or cracked tiles.
  • Clear Gutters and Drains: Ensure water can flow freely to reduce the risk of leaks and water ingress.
  • Secure Loose Items: Tie down garden furniture, bins, or decorations before extreme weather is forecasted.
  • Install Storm Shutters: Reinforce windows to protect against hail or flying objects.
  • Monitor Weather Alerts: Sign up for warnings from the Met Office to stay informed.

Investing in these precautions ensures you’re better prepared for whatever nature throws your way.

What Happens After Your Claim?

Once your claim is submitted, the insurer will process it and decide on a settlement:

  • Payout: If approved, ensure you’re happy with the settlement amount before accepting.
  • Disputes: If denied or underpaid, you can appeal the decision. Reaching out to the Financial Ombudsman might help.
  • Premium Adjustments: Watch out for premium increases in subsequent renewals.

To avoid disputes, hiring a loss assessor can make a significant difference in ensuring a fair outcome.

Final Thoughts on Storm Damage Insurance Claims

Storm damage can leave more than just physical destruction—it creates stress, confusion, and uncertainty about what to do next. But with the right knowledge and preparation, you can protect both your home and your finances.

Let’s recap the essentials:

  • Storm damage insurance is usually included in UK home insurance policies, but every policy has its own terms and exclusions.
  • Common types of storm damage you can claim for include roof damage, structural harm, broken windows, and water ingress.
  • Making a successful claim relies on strong evidence, timely reporting, and supporting documentation like photos, contractor reports, and weather data.
  • Not all damage qualifies, especially if it results from wear and tear or maintenance issues—know your exclusions.
  • Taking preventative steps—like roof inspections, clearing gutters, and securing outdoor items—can reduce your risk.
  • Hiring a loss assessor can greatly improve your chances of a fair settlement.

👉 Next Steps:

  • Review your current home insurance policy to understand your storm damage cover and exclusions.
  • Document any pre-existing vulnerabilities on your property—don’t wait until a storm exposes them.
  • If you’ve already suffered damage, get in touch with a professional loss assessor like Oakleafe Claims. We’ll fight your corner and help ensure you receive every penny you’re entitled to.

Don’t let the storm win. Get the clarity and support you deserve.

We Can Help

Oakleafe Claims have represented policyholders and managed their insurance claims since before the First World War. We have vast expertise and experience in both domestic and commercial insurance claims with thousands of satisfied policyholders who have received their deserved insurance settlement. With no upfront fees required, our internal data shows that insurance claims managed by professional loss assessors like Oakleafe can expect a settlement up to 40% higher than claims managed by the policyholder.



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