Roofing Insurance Claims for Storm Damage: A Step-by-Step Guide

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Written by
Lee Goodwin
Chief Executive
Last Updated
7 July 2025

Roofing insurance claims for storm damage. When a storm tears through your neighbourhood, it’s not just your roof that takes a beating – your peace of mind often takes a hit too. Many homeowners find themselves staring at damaged shingles or leaking ceilings, unsure of what steps to take or whether their insurer will even cover the costs. If this sounds familiar, you’re not alone – and you don’t have to face it without guidance.

This article lays out everything you need to know about roofing insurance claims for storm damage in the UK. From what your policy actually covers to how to document the damage and make a successful claim, this guide will help you protect both your home and your financial well-being. Whether you’re dealing with missing tiles or serious structural issues, knowing your rights and responsibilities can make all the difference.

Blog Post Summary – Roofing Insurance Claims for Storm Damage

What Happens If a Storm Damages Your Roof?

When big storms occur, your roof can become damaged – tiles might fall off, water may leak in, or a tree could crash into it. This can be extremely stressful, especially when you’re unsure if your insurance will cover the repair.

What Your Home Insurance Might Cover:

It usually helps pay for damage from storms, like:

  • Wind is breaking your roof.
  • Trees falling on it.
  • Rain is leaking in because the tiles have broken.

But it won’t help if:

  • The roof was already old and falling apart.
  • You didn’t take care of it before the storm.
  • It’s just small, not-so-important scratches.

What You Should Do After a Storm:

  • Take pictures of the damage.
  • Hire a roofing expert to prepare a report.
  • Get weather info showing how bad the storm was.
  • Show that your roof was in good condition before with old photos or repair receipts.

How to Make a Claim (Ask Insurance to Pay):

  • Tell your insurance company right away.
  • Send them your photos, reports, and proof.
  • A person from the insurance will come to check.
  • Get quotes from roofers to determine the cost.
  • Be prepared to pay a small amount (called the “excess”) before they assist you.

How to Be Ready Before a Storm:

  • Trim tree branches near your roof.
  • Fix loose tiles.
  • Clean your gutters.
  • Take photos of your roof when it’s fine.

Common Problems to Watch Out For:

  • The insurance might say the damage is too old.
  • They might argue about what counts as a “storm.”
  • If you wait too long to report the damage, they may refuse to accept it.

Easy Tips to Remember:

  • Check your policy now so you know what it covers.
  • If your roof gets damaged, take pics and act fast.
  • You can get help from experts like Oakleafe Claims if insurance says no.

Does Home Insurance Cover Storm Damage to Roofs?

Understanding whether your home insurance covers storm damage is crucial before filing a claim. Insurance providers typically define a “storm” based on specific thresholds, such as wind speeds exceeding 55 mph or hailstones larger than a certain size.

What does a standard policy cover?

Most home insurance policies include coverage for:

  • Structural damage caused by wind or hail.
  • Roof damage due to falling trees or debris.
  • Water ingress caused by storm damage (e.g., broken tiles leading to leaks).

What is usually excluded?

However, policies often exclude:

  • Damage caused by wear and tear or pre-existing issues.
  • Cosmetic damage that does not affect the roof’s functionality.
  • Storm damage resulting from neglect, such as failing to maintain the roof.

To clarify your coverage, carefully review your policy document or contact your insurer.

Types of Storm Damage Roof Claims

Different types of storm damage may affect your roof depending on the roofing material and the severity of the storm. Here are some common examples:

1. Shingles and Tiles

  • Blown-off Shingles: Strong winds can dislodge shingles, leaving parts of your roof exposed.
  • Broken Tiles: Hail or fallen branches may crack or shatter tiles.

2. Structural Shifts

  • Ridge Tile Uplift: These top-row tiles are particularly susceptible to uplift during heavy storms.
  • Displaced Chimneys: High winds may loosen or shift chimneys, causing potential hazards.

3. Water Damage

  • Leaks: Exposed areas of the roof can allow water to seep into your home, damaging ceilings and walls.
  • Loft Water Damage: Accumulated water in the loft can lead to dampness, mould, and structural issues.



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How to Prove and Document Roof Storm Damage

Insurers require clear evidence of storm damage to approve your claim. Here’s how you can make your case stronger:

1. Gather Photographic Evidence

Take clear, high-quality photos of the damage from multiple angles. Ensure these are date-stamped or stored in a device with automatic metadata.

2. Obtain a Roofing Surveyor’s Report

A professional report can identify the type and extent of the damage, providing an objective assessment recognised by insurers.

3. Collect Weather Reports

Request weather data for the date and location of the storm. Insurers often verify claims against recorded conditions, such as wind speeds and rainfall levels.

4. Track Pre-Storm Maintenance

Maintaining a log that documents regular roof inspections and repairs can help counter claims of negligence by your insurer.

How to Make a Successful Storm Roof Claim

Making a claim can be a daunting process, but breaking it into manageable steps can make it a lot easier:

Step 1: Act Immediately

Notify your insurer as soon as possible. Most policies have a claim window, and delays can lead to rejection.

Step 2: Submit Evidence

Provide all documentation, including:

  • Photos of the damage.
  • The roofing surveyor’s report.
  • Weather data relevant to the storm.
  • Any relevant receipts (e.g., for prior repairs or maintenance).

Step 3: Collaborate with the Loss Adjuster

The insurer will assign a loss adjuster to evaluate the claim. Be cooperative but mindful that their role is to protect the insurer’s interests.

Step 4: Get Repair Estimates

Obtain quotes from reputable roofing contractors. This will help verify the cost of repairs and avoid underestimation by the adjuster.

Step 5: Pay the Excess

Most policies require the policyholder to pay an excess before the insurer covers the rest. Ensure you’re clear on this amount beforehand.

These steps form the foundation of successful roofing insurance claims for storm damage, especially when time and accuracy are critical.

Pre-Storm Preparedness for Roof Insurance

Taking proactive steps can protect your roof from storm damage while also strengthening any future claims:

  • Trim Overhanging Trees: Prevent branches from damaging tiles or gutters during a storm.
  • Secure Loose Tiles: Address any issues identified during routine inspections.
  • Clean Gutters: Ensure proper drainage to prevent water buildup.
  • Document the Roof’s Condition: Take pre-storm photos and save maintenance records to show the roof was in good condition beforehand.

Common Challenges in Roofing Storm Claims

Even with the best preparation, challenges can arise when filing a claim. Some common pitfalls include:

1. Wear-and-Tear Exclusions

Insurers often reject claims by citing pre-existing damage or general wear and tear.

2. Ambiguous Policy Wording

Terms like “storm” can be defined differently by insurers, causing disagreements.

3. Late Reporting

Failing to notify your insurer promptly may result in denied claims.

To avoid these issues, ensure you understand your policy and take action promptly after a storm.

FAQs & Claim Tips

Here are quick answers to common questions about roofing storm damage claims:

  • What are the most common issues with roofing insurance claims for storm damage?

Delays in reporting, lack of evidence, and policy exclusions are frequent problems. Insurers may also dispute what qualifies as “storm damage.”

  • Will my premium increase if I make a claim?

Yes, your premium may rise after a claim, but this depends on your insurer and the policy terms.

  • Does insurance cover tree damage to my roof?

Most policies cover damages caused by fallen trees, but not the cost of removing the tree itself.

  • What if my claim is denied?

You can challenge the decision by seeking advice from a loss assessor or filing a complaint with the Financial Ombudsman.

Protect Your Roof and Your Wallet

Storm damage to your roof can be devastating, but understanding your insurance policy and knowing how to approach the claims process puts you back in control. With clear documentation, prompt action, and the right support, you can significantly improve the chances of a successful claim.

Key Takeaways:

  • Home insurance typically covers storm-related structural and water damage, but not wear and tear or neglect.
  • Documentation is crucial – photos, surveyor reports, and weather data will support your case.
  • Act quickly: Delay can result in denied claims, so notify your insurer as soon as possible.
  • Be prepared: Pre-storm maintenance and records can protect your position when making a claim.
  • Stay informed about common challenges like ambiguous policy wording and exclusions.
  • A solid understanding of roofing insurance claims for storm damage can help you avoid delays and pushbacks from your insurer.

What to Do Next:

  • Review your home insurance policy today and note what storm damage it covers.
  • If your roof has suffered recent damage, gather evidence and seek a professional assessment.
  • Consider reaching out to a trusted loss assessor for guidance and representation to avoid insurer bias.
  • Bookmark this guide for future reference – it could save you time, money, and stress during the next storm season.

Need help with a storm-related roof claim? Don’t go it alone. Contact Oakleafe Claims today and let experts handle the stress while you focus on recovery.

We Can Help

Oakleafe Claims have represented policyholders and managed their insurance claims since before the First World War. We have vast expertise and experience in both domestic and commercial insurance claims with thousands of satisfied policyholders who have received their deserved insurance settlement. With no upfront fees required, our internal data shows that insurance claims managed by professional loss assessors like Oakleafe can expect a settlement up to 40% higher than claims managed by the policyholder.



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