What Does A Loss Assessor Do? & What You Should Know Before Hiring

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Written by
Lee Goodwin
Chief Executive
Last Updated
27 February 2026

What Does a Loss Assessor Do?

If your home or business has suffered damage from a fire, flood, storm, or burglary, you’re likely facing shock, disruption, and uncertainty. In these moments, it’s hard to know what to do next or who to trust.

So, what does a loss assessor do? A loss assessor works on behalf of you the policyholder not the insurance company. They manage the claims process, assess the damage, review your policy, prepare and submit documentation, negotiate with insurers, and ensure you receive the settlement you’re entitled to.

Major property damage is something most people never expect to deal with. One day everything feels normal, and the next you’re navigating emergency repairs, temporary accommodation, endless paperwork, and conversations with insurers and contractors. It’s stressful, time-consuming, and often confusing especially when you’re trying to get your life or business back on track.

This is where a professional loss assessor can make a real difference.

Many property owners don’t realise this type of support exists until they’re in the middle of a claim. But having expert representation can significantly reduce stress and speed up the process.

How Much Does a Loss Assessor Charge for Their Services?

Unlike a loss adjuster, who represents the insurance company, a loss assessor works solely on your behalf. Their role is to manage your insurance claim, handle negotiations with your insurer, prepare and present the necessary documentation, and ensure you receive the full settlement you’re entitled to under your policy.

Loss assessors work on a small percentage-based fee structure which is standard in the industry. The exact percentage varies depending on factors such as the size and complexity of your claim.

Several factors can affect the fee charged by a loss assessor, including:

  • The overall value and complexity of your insurance claim
  • Whether the claim involves business interruption losses or multiple properties
  • The extent of project management or full rebuild supervision needed
  • The contractors you choose to use for your repairs

Insurance covers property, but your wellbeing and peace of mind are beyond value.

Local Knowledge and Availability of a Loss Assessor

While national expertise matters, local knowledge can provide practical advantages. Loss assessors familiar with your area understand regional building costs, know local contractors and specialists, and can attend your property quickly when needed. Oakleafe maintains offices across the UK specifically to provide this combination of national expertise and local service.

Choosing the right loss assessor fundamentally comes down to finding someone with proven expertise, transparent practices and a demonstrated commitment to client advocacy.

Call Us First, Then Inform Your Insurance Company

Notify your insurer as soon as possible but you don’t need to manage the claim alone.

  • Call their emergency claims line.
  • Get medical help for anyone injured.
  • Keep a record of the conversation and call us before committing to anything.

With complete transparency about our fees and a clear breakdown of your options, you can focus on recovery, knowing your claim is handled by professionals you can trust.

 

What Oakleafe Clients Say:



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Are Loss Assessors Worth It?

Absolutely and here’s why. Managing an insurance claim on your own can be overwhelming, stressful, and time-consuming, especially when all you want is to get back on track. A professional loss assessor acts as your advocate, handling the complex paperwork, negotiations, and communication with your insurer so you don’t have to.

By having an expert on your side, you’re not just simplifying the process you’re also protecting your financial interests. Loss assessors carefully review your policy and ensure that the settlement you receive reflects the full value of your claim.

Why Choose Oakleafe?

Contacting Oakleafe early means you have expert representation. Here’s why policyholders trust us:

  • Award-winning loss assessors – recognised for excellence in customer service and claims support.
  • FCA-regulated – professional, ethical, and transparent service.
  • National coverage – offices and assessors across the UK ready to assist.
  • Expert claim management – handling everything from policy review to settlement negotiation.
  • Proven results – thousands of clients supported to secure fair insurance payouts.

At Oakleafe, we combine speed, transparency, and dedication to ensure your claim is managed efficiently and effectively.

Here to Help You Every Step of the Way

Having a loss assessor on your side means you don’t have to face a complex insurance claim alone. They guide you through every step, explain how your policy works, and ensure your interests are protected.

Understanding what does a loss assessor does and the value they bring helps you make informed decisions with confidence. If you’re dealing with a major loss or a disputed claim, Oakleafe is ready to provide expert support and representation for you.

 

 

Book your complimentary consultation with our insurance claim professionals.
Our insurance claim professionals will explain the claim process to ensure you understand your options.

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