Why Is Escape of Water Excess So High? Essential Water Damage Insights for Homeowners

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Lee Goodwin
Managing Director
Last Updated
13 November 2024

One question that often leaves policyholders scratching their heads is, “Why is escape of water excess so high?” If you’ve noticed an increase in the excess for water damage claims, you’re not alone.

So, why is escape of water excess so high and what does it mean for homeowners? We’ll identify the typical causes of escape of water claims, why insurers set high excesses for these incidents, and offer practical tips to protect your home from potential water damage.

Understanding these factors can help you make informed choices about your insurance coverage and minimise the risks and costs associated with water damage and escape of water excess.

Fast Facts: why is escape of water excess so high

Key Statistics

  • Daily Claims: Insurers are now paying out around £1.8 million daily for damages caused by escape of water, highlighting the scale of this issue.
  • Claim Frequency: Escape of water claims account for over 25% of all home insurance claims, with nearly 19,749 claims reported in the last year alone.

Trends Over Time

  • The cost of domestic escape of water claims has been rising steadily. For instance, between 2015 and 2017, year-on-year increases ranged from 21% to 28%.
  • The average cost per claim has also escalated significantly; for example, in 2020, the average cost was approximately £3,170, reflecting a 50% increase since 2014.

Recent Developments

  • Joint Code of Practice: In August 2024, a new Joint Code of Practice (JCoP) for Escape of Water Prevention and Management was published. This guide aims to reduce losses associated with escape of water incidents on construction sites by providing comprehensive strategies for managing water systems. It emphasises a collaborative approach among all parties in the construction supply chain to mitigate risks effectively.

The escape of water remains a pressing issue for property owners across the UK, with rising costs and increasing claim frequencies underscoring the need for proactive management strategies. By focusing on prevention through education, regular maintenance, and quality repairs, stakeholders can mitigate the risks associated with this pervasive problem.

Understanding Escape of Water and Insurance Excess

‘Escape of water’ refers to instances where water leaks or bursts within a property, causing damage. Unlike flooding, which involves water entering from outside, escape of water usually relates to internal issues, such as leaks from burst pipes or malfunctioning appliances. Understanding this distinction ensures you have the right coverage for water damage.

What Is Insurance Excess?

Excess is the amount you must pay out of pocket before your insurer covers the remainder of a claim. This excess is often higher for escape of water claims than for other incidents. High excesses help insurers manage risk, particularly since claims involving water damage tend to be frequent and costly.

What Is Escape of Water Excess?

Escape of water excess specifically refers to the higher excess amount policyholders must pay when filing a claim for water damage caused by internal sources. This higher excess reflects the frequent nature of such claims and their potentially high repair costs.



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What Causes Escape of Water Claims?

A variety of factors contribute to the escape of water claims. Here are some of the most common causes:

  • Burst Pipes: Frequently occurring during cold weather, burst pipes are the leading cause of water damage claims. When temperatures drop, water inside pipes can freeze, expand, and cause the pipes to burst, leading to significant damage.
  • Appliance Failures: Household appliances, such as washing machines and dishwashers, can malfunction or leak if not maintained. Overloaded machines, worn hoses, or loose connections often lead to unnoticed leaks.
  • Plumbing Issues: Problems with plumbing installations or ageing pipes can cause internal leaks. If undetected, faulty pipe fittings or corrosion in older plumbing systems can also lead to significant water damage.

Regular maintenance and inspections can reduce the risk of these incidents, helping you avoid costly repairs and potential claims.

Why Is the Excess So High for Escape of Water Claims?

Why is escape of water excess so high? The answer lies in both the substantial costs of water damage repairs and the frequency of these claims. Water damage repairs are notoriously expensive due to the wide-ranging and complex nature of the damage, often affecting walls, flooring, and even the structural elements of a home.

High Repair Costs

The primary reason for the high escape of water excess is the significant expense involved in water damage repairs. Such damage often impacts multiple areas, leading to costly repairs. Here’s a closer look at why these costs are so high:

  • Wide Spread of Damage: Water can quickly spread through porous materials, affecting extensive areas quickly.
  • Complex Restoration: Repairing water damage may involve structural work, replacing damaged furnishings, and even mould remediation, all driving up costs.

Insurers factor in these potential expenses when setting excess levels to ensure they can sustainably cover claims without compromising their ability to pay other types of claims.

Frequent Claims

Escape of water is one of the most common reasons for insurance claims, especially during colder months. Given the frequency and potential for high costs, insurers use higher excesses as a risk management measure. By setting a higher excess, insurers encourage policyholders to prevent water damage proactively.

why is escape of water excess so high

Average Costs of Escape of Water Claims

Understanding the financial repercussions of water damage can be eye-opening. On average, escape of water claims can range from £5,000 to £10,000, depending on the extent of the damage. The considerable costs associated with repairs, coupled with the potential for replacing personal items, influence the high excess levels set by insurers. Homeowners who fail to understand these figures may overlook the importance of adequate coverage until it’s too late.

Repairing water damage encompasses a range of tasks, from replacing water damaged carpets and flooring to addressing structural issues. The costs vary depending on the severity and scope of the damage, making it crucial for homeowners to acknowledge potential expenses.

Personal belongings often suffer water damage, resulting in additional costs for replacement or repair. Electronics, furniture, and clothing can all be affected, amplifying the financial burden of an escape water incident.

Difference Between Flooding and Escape of Water

While both escape of water and flooding claims involve water, the key difference lies in the source. Flooding occurs when water enters a property from external sources, such as heavy rainfall or overflowing rivers. In contrast, an escape of water originates from internal sources like burst pipes or faulty plumbing. This distinction matters because policies may cover these incidents differently, and understanding the nuances can help homeowners ensure they have appropriate coverage.

Floods typically result from natural events, such as storms or heavy rainfall, and require special coverage in insurance policies. Homeowners in flood-prone areas should consider flood insurance to protect against potential water ingress.

Escape of water incidents stems from internal issues and are common in households. These incidents can happen unexpectedly and often require immediate attention to prevent further damage. Having coverage for such events ensures homeowners are prepared for unforeseen circumstances.

How to Prevent Escape of Water Damage

Preventing water damage is key to avoiding high excess costs. Regular pipe maintenance, including insulating exposed pipes during winter, can help prevent freezing and bursting. Checking appliances for leaks and scheduling routine maintenance ensures they’re functioning correctly. Installing leak detectors can provide early warnings, allowing homeowners to address issues before they escalate into significant problems.

Insulating pipes is a proactive step to prevent freezing during cold spells. Simple measures like using foam sleeves can make a significant difference in maintaining the integrity of your home’s plumbing system.

Routine appliance maintenance is a simple yet effective way to prevent leaks. Inspecting hoses, valves, and connections can reduce the risk of unexpected water escape incidents, saving homeowners from costly repairs.

What to Do After a Water Leak or Escape Incident

If a water leak does occur, taking prompt action can minimise damage and make the claims process smoother:

  • Stop the Leak: Immediately remove the water supply to prevent further damage.
  • Document the Damage: Take clear photographs and notes of the affected areas and any damaged belongings. This documentation will support your insurance claim.
  • Contact Your Insurer: Report the incident to your insurer as soon as possible and follow their guidance on initiating the claims process.
  • Arrange for Professional Help: Your insurer may recommend restoration services to assess and repair the damage. Professional assistance ensures that repairs meet the standards required by the insurer.

Taking these steps quickly will help manage the damage and improve your chances of a successful claim.

Conclusion: Why Is Escape of Water Excess So High?

Escape of water incidents is a common and costly issue for homeowners, and understanding the high excesses associated with these claims is key to safeguarding both your property and finances. Here are the main points to remember:

  • Escape of Water Claims: Common causes include burst pipes, appliance malfunctions, and plumbing issues.
  • High Excess Reasons: The extensive damage and frequent claims make water damage repairs costly for insurers.
  • Prevention Tips: Regular maintenance of pipes and appliances, insulation during cold weather, and installing leak detectors can reduce the likelihood of incidents.

By taking preventive steps, ensuring you have the right coverage, and knowing what to do in case of a leak, you can avoid many of the costs and headaches associated with water damage claims. If you’re unsure about your policy or need guidance on claim processes, consulting a loss assessor or insurance expert can help you navigate these complexities confidently.

We Can Help

Oakleafe Claims have represented policyholders and managed their insurance claims since before the First World War. We have vast expertise and experience in both domestic and commercial insurance claims with thousands of satisfied policyholders who have received their deserved insurance settlement. With no upfront fees required, our internal data shows that insurance claims managed by professional loss assessors like Oakleafe can expect a settlement up to 40% higher than claims managed by the policyholder.



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